Do your masks contain graphene?
Our masks do not contain any graphene.
Health Canada recommends that you do not use face masks labelled to contain graphene or biomass graphene.
What are your masks made of?
The composition of our masks is as follows:
Procedure masks: Polypropylene SBPP 70% and MBPP 30%.
Reusable masks: Polypropylene SBPP 30%, MBPP 30%, WMPP 40%, and Polyester.
See-through masks: PET, Polypropylene MBPP 70%, and MBPP 30%.
How do ASTM levels work?
Here is an infographic explaining the different ASTM F2100 protection levels.
How to wear a face mask.
- 1. Wash your hands before putting on the mask.
- 2. Place the mask in front of your nose and place the earloops behind your ears.
- 3. Adjust the nose piece by pinching it.
- 4. Adjust the mask under your chin.
- 5. Wash your hands after putting on your mask.
How do I order online?
You can order online directly on our website or through our network of internet resellers.
For an institutional or corporate order, please contact us for advantageous rates.
How long does shipping take?
It takes about 1 or 2 business days for us to process the orders, then the carrier delivers to different provinces in a few days:
Québec, Ontario: 1-2 business days
Manitoba, Saskatchewan, Atlantic Canada: 2-3 business days
Alberta, British Columbia: 4-5 business days
Where do you ship the products from?
They are shipped from our main warehouse in Saint-Laurent, QC.
Are all your items in stock?
Our online shop is updated with our current inventory; if you can add the product to your cart, it means it is in stock and ready to ship.
How do I become a Medsup reseller?
Medsup welcomes retailers and distributors from the civil and medical sectors to its team.
Please send a qualification application to email@example.com
How do I get more information?
At any time, you can contact our customer service for more information about our products or to get samples: firstname.lastname@example.org